Akzo Raya Return and Refund Policy
We want your experience with Akzo Raya to be nothing short of exceptional. However, if for any reason you are not completely satisfied with your purchase, our return and refund policy is designed to provide a smooth and straightforward process.
Returns Accepted for 7 Days: You have a full week, seven days, from the date of delivery to determine if your Akzo Raya meets your expectations. If you find that it doesn't, you can initiate a return within this period.
Return Shipping Fee - $75.00 Flat Rate: To ensure a hassle-free return process, we offer a flat-rate return shipping fee of $75.00 for all eligible returns. This fee will be deducted from your refund when the return is processed.
Restocking Fee - 10%: A 10% restocking fee will be applied to cover quality checks, reconditioning, and to ensure your rc toys is in excellent condition for its next owner.
Final Sale Items - No Returns: Please be aware that certain items are marked as "Final Sale." Regrettably, these items cannot be returned. We have made it clear which products fall into this category, and these sales are considered final.
Refund Process: Once we receive your returned item and inspect it, we will initiate the refund process. Please allow up to [7 business days] for your refund to be processed and credited back to your original payment method.
Customer Assistance: We encourage you to contact us with any questions you may have before placing your order. Our dedicated customer service team is here to assist you and ensure your satisfaction with Akzo Raya. Your happiness is our utmost priority, and we aim to provide the best support possible.
If you have any further questions or need assistance with a return, please do not hesitate to reach out. We value your trust and are committed to making your Akzo Raya experience as enjoyable as possible. Thank you for choosing us.